Well, we have now been home for a month, which included a three week visit from my dad to see his Great Grandson. As can be expected, life has been rather hectic getting caught up after six months away.
Finally caught up, and with nothing better to do on a rather dull, grey and rainy day in Maple Ridge, I have an opportunity to pen our experiences during our three days in Sydney and the rather long flights home. Continue reading →
These past few days we have engaged in post cruise discussions with Princess Cruises regarding our World Cruise experience, as detailed on the post cruise survey we completed immediately after the cruise.
I talked to a pleasant chap from Corporate Customer Service who thanked both of us for our detailed and balanced feedback of our experiences on the 2015 Sea Princess World Cruise. For us this was a cruise of a lifetime, that we really can’t afford to repeat, at least not for many years. Unfortunately, while we experienced a number of highlights, the condition of the ship was a disgrace.
At the conclusion of our discussions, the customer service agent offered a welcome back bonus of $100. Until this time, I had not discussed, nor considered or expected monetary compensation. Considering the amount paid for a World Cruise, I considered his offer an insult and advised him accordingly. My counter was a percentage of fare paid, which he agreed to discuss with his manager. I also advised that completing any future cruises was contingent on a satisfactory resolution of our World Cruise concerns. We currently had a 28 and a 33 day cruise booked.
Their final offer, which was more reasonable, still fell well short of our expectations. Consequently, we have cancelled both future cruises and will never consider Princess or any of the other Carnival brands for our future cruising needs.
Tomorrow starts the research for a new cruise line, with river cruises and smaller all-inclusive brands the first options that pop into mind.
This is a continuation of our recent 2015 World Cruise summary, with volume I discussing the organisation and volume II the positives. This post will review the areas that need some work, as these areas failed to meet our expectations. Continue reading →
Welcome to volume II of our 2015 World Cruise summary. Please refer to the volume 1 post for the introduction and how I am structuring the summary. Overall the cruise was a positive experience, so I’ll start with some positives. The areas requiring improvement or those not meeting our expectations will be included in volume 3. Continue reading →
2015 World Cruise – Sea Princess – May 22nd to Sept 4th (104 Nights)
World Map showing our world cruise itinerary
Sitting here watching the planes take-off at the Sydney Airport Rydges Hotel, awaiting our flights home tomorrow, there is no better time to sit down and reminisce about our recently completed magnificent voyage of discovery.
This summary is solely based on our opinion, and is our personal views and recollections of the just completed World Cruise. It does not reflect the views of our many other fellow passengers; therefore, I encourage readers to read blogs written by fellow passengers, to attain a more balanced view. Continue reading →